Optimism Threads Shipping Policy

Welcome to Optimism Threads. Our mission is to get your order to you as quickly and efficiently as we can. Here is what you can expect from us:

1. Shipping Methods

All items are shipped via ground shipping. We use a variety of trusted shipping partners to deliver your orders, which ensures your package arrives as promptly as possible. At the moment, we do not offer expedited or international shipping options.

2. Processing Time

Order processing times are counted in business days (Monday - Friday) and may take up to 3 business days (or longer in some instances) to process before they are shipped. This does not include weekends or holidays. Orders placed during public holidays will be processed on the next business day.

3. Shipping Times

Once your order has been processed and shipped, typical delivery is within 5 to 7 business days, depending on your location. Please note that these are estimates and not guarantees. Delays in the postal service and shipping networks can happen, which may affect delivery times.

4. Tracking Your Order

Upon shipment, you will receive a shipment confirmation email with your tracking number. You can track your package to check the delivery status.

5. Shipping Address Changes

Once an order is placed, we're unable to change the shipping address. Please double-check your shipping information before finalizing your order.

6. Lost Packages

If your package gets lost in transit, please send us an email as soon as possible at support@optimismthreads.com. We will work with the courier to get this sorted out for you.

7. Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

Please note that we are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser.

If you have any questions or concerns, we're here to help. Please feel free to reach out to us at support@optimismthreads.com.

This policy was last updated on July 6, 2023.

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